Frequently Asked Questions

FAQ Title

How often should my piano be tuned?

Almost all piano manufacturers suggest tuning a new piano four times in the first year and then twice a year thereafter.  At a minimum, a piano should be tuned at least once a year.

What areas do you service?

We are based in Wollongong, but frequently visit Kiama, Nowra, South Coast, Bowral, Mittagong, Southern Highlands, Goulburn, Sydney, Gosford.

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How much does it cost to tune a piano?

A Basic Tuning is performed on a piano that has been tuned on a regular basis, and all the components of the piano are working properly. The fee of a basic tuning is $200.

A Full Service Tuning is for a piano which has not been serviced for more than a year, and/or there are some minor problems, like keys sticking or not playing right, or the piano is far below pitch. The fee for a full service is $300. If there are other problems, you will be notified before proceeding.

Why does a piano go out of tune?

Have you ever noticed how a piano seemed to go out of tune, but then shortly thereafter, it sounded better again? Blame it on the weather, because changes in temperature and humidity is the primary reason why a piano goes out of tune. This article explains exactly what goes on inside a piano that makes this to happen. https://thepianoworkshop.com.au/questions-and-answers/why-does-a-piano-go-out-of-tune/

Will my piano need tuning if it hasn’t been played?

It’s not so much playing a piano that causes it to go out of tune but rather changes in temperature and humidity, and settling of the piano itself.  The amount of use a piano gets rarely has much effect on its tuning unless a pianist plays extraordinarily hard. 

What is a “Pitch raise”?

When a piano is more than a little out of tune, tuning causes a significant change in the pressure on the piano.  If the tuner simply begins tuning each string one at a time, by the time he gets to the last string the total tension on the piano will have changed so much that the first strings are out of tune again.  To avoid the problem, the technician has to tighten each of the strings individually (raise their pitch) close to their eventual tension.  Once the total pressure on the piano is close to its proper level, he can go back and tune each string more precisely. 

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